We at Erba Mannheim believe our first responsibility is to the Doctors and Patients world wide, in meeting their needs for reliable, affordable and innovative Medical Diagnostics Systems.

Everything we do must be of high quality. We must strive to reduce costs and continuously improve the quality and reliability of our products and services.
 

To productively retain and grow the customer base by providing effective services through a planned and disciplined approach leading to customer delight.

Encourage each one at Erba Mannheim to achieve a higher standard of performance and customer satisfaction through continual learning and a better understanding of customer needs.

Design and develop reliable and innovative products, which meet or exceed customer’s requirements.

Achieve higher quality and productivity by continual improvement in systems, processes and skills.

Achieve cost reduction through lowering of material cost, waste and a better utilization of resources.