Application Specialist
Experience : +3 years of similar experience
Functional Area : Technical Service
Qualification : B.Sc. / M.Sc. + DMLT
Work Location : Bhopal, Adoor, Nagpur, Rajkot, Kolhapur
Job Description :
- Conduct training to FLSP on analyzers
- Carry out demonstrations on products (instruments, reagents, and services)
- Troubleshoot both reagents and instruments problems
- Training to customers on our products and services
- Carry out refresher training periodically to Field staff /customers
- Joint working with field staff
- Carry out product promotion activities for reagents, controls
- Provide technical inputs to the sales team
- Follow the SOP for training protocols
- Collect training certificate in 1st week
- Evaluate training conducted with the customers
- Put efforts to covert demos into orders
- Giving customers ready reckon during trainings
- Spend quality time with customers to avoid frequent visits
- Provide feedback on quality complaints and facilitate for replacements
- Continuous learning and upgrade on product knowledge and features.